Abstract
Development of indicators for the achievement of consumer protection on health products according to the eight National Socio-economic Development planThe objectives of this research were to develop reliable and valid set of indicators measuring the effectiveness and fairness of the health consumer protection activities as well as to develop tools to evaluate the practicality and of the designed indicators prior to their application. This activity is in accordance with the Eighth National Socio-economic Development Plan (1997-2001) on the Consumer Protection on Health Products. Sets of indicators were developed and subject to test of their validity and reliability in the field. Thus, the working group set the guideline of theoretical indicators. Suggestions from the chief of health consumer protection and pharmacy all aver the country of 76 provincial health offices regarding the indicators via questionnaire were made, after that brainstorming the stakeholders in health consumer protection and carried out empirical indicator. Then setting the questionnaire to test validity and reliability by health officers and health volunteer groups in twelve districts, of four regions and retest by consumer groups in Anything province. Effectiveness and fairness were the two areas of the seven sets of indicators which had been found. The reliability was between 0.6784 and 0.9754. The effectiveness indicators had four sets; skill to know how to consume (11 items), known how to develop themselves (8items), quality of products (8 items) and proper distribution of products (10 items). The fairness indicators had three sets; fair price (8 items), equality (10 items) and product liability (3 items). Tools for measuring were questionnaires, survey and data collection from.
