Abstract
Heart failure (HF) is a major health problem globally. Multidisciplinary team care increases standard medication treatment, decreases risk of hospitalization with heart failure and all-causes mortality, also improve quality of life in patient with heart failure. However, with the increasing of number of patients and lacking the clinical practice guidelines in the HF clinic, are affecting the problems of data management, redundancy of documentation. These are obstacles for data management in patient care, quality assurance and initiating of academic work. This is a participatory action research among staffs inside the HF clinics and outside the HF clinic, also patients or care givers. The objectives of this study including the development of multidisciplinary care model and the clinical practice guidelines for HF patients in the clinic, the development of data management system and other tools, and the comparisons of outcomes between before-after receiving care from the HF clinic The results from problem survey found that problem related to data management was the most important including data collection, documentation and report, redundancy of data documentation and communication within the clinic. The patient’s data-base system was developed, as well as the clinical practice guidelines and other tools for supporting patients’ care. A total of 100 patients, 58.00 percent were male, the mean age of 6 1 . 9 2 + 1 5 . 7 5 years old. Patients received treatment in the HF clinic for at least 6 months. The mean of ejection fraction (EF) was 30.80 + 8.48 %. The common cause of cardiomyopathy (CMP) was ischemic CMP (70.00%). The evaluation of all process outcomes found improved significantly including patient’s knowledge for self-care score, the mean guideline adherence indicator (GAI) increased from 64.35 + 38.25 % to 88.50 + 21.76 (p=0.009), the New York heart association functional class was improved, and also the 6-minute walk test. All drug related problems (DRPs) found were 134 problems. The common DRPs were dosage too low (47.00%), non-compliance (37.00%), and adverse drug reactions (21.00%). The DRPs were solved mostly by physicians adjusted the medication combined with pharmacist provided counseling to patients (61.94%). The majority of DRPs were solved completely (70.00%) with 29.00 percent were pending for following-up. The outcomes after development of patient’s care model resulted in the numbers of hospitalization with heart failure decreased significantly (33.0 and 8.0%, p<0.001) and saved the total of hospitalization cost 8,839.72 baht per patient, the quality of life score increased significantly, and the mean patient satisfaction score was in the level of good-best after received the developed patient’s care system.
