Abstract
Information tools are the tools for transforming collected data into meaningful and useful information which is important for district health system management and health service quality improvement. Objective of this study is development or adoption of appropriate information tools for analyzing or displaying information for district health system management and health service quality improvement. Three types of information tools were developed or adopted including Business Intelligence, Geographical Information System (GIS) and Data mining by applying in 3 districts. The results revealed that Business Intelligence tool for visualizing mortality data, disease surveillance data, health status and health service data was appropriate because of easiness and adequacy for use. It can compare data across sub-districts and across health facilities within each particular district. Trend over time is also provided together with map across sub-districts. Business Intelligence tool should be, therefore, the main tool for further expansion and improvement for covering all districts as it uses mainly national databases. For GIS tool, which is open source software, it can be the additional tool for interested districts as well as Data mining tool which can produce various models from service data such as Decision Tree, Neural Network, Logistic Regression and Clustering. Data mining can be used for knowledge generation by interested organizations and requires specific training for applying software and learning related fundamental knowledge.
