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The Comprehensive Knowledge Management in Diabetes/Hypertension Case

อนุวัฒน์ ศุภชุติกุล; ดวงสมร บุญผดุง; อารยา ทองผิว; สมเกียรติ โพธิสัตย์; วัลลา ตันตโยทัย;
Date: 2553-02
Abstract
The comprehensive knowledge management in Diabetes/Hypertension case project is organized to integrate the two existing networks- Toward Clinical Excellence Network-DM (TCEN-DM) and Diabetes Knowledge Management Network. The main objective of this project is to combine the comprehensive knowledge management in Diabetes/Hypertension case in Thai content with the specific objectives of the followings (1) To collect and synthesize the experience, knowledge and innovation about diabetes/hypertension prevention and health promotion in or to develop the clinical excellence system (2) To establish the benchmark measurement in diabetes/hypertension management and (3) To share the knowledge in comprehensive diabetes/hypertension knowledge management among network for best practice. The assumption of this project is that the knowledge can be extracted from the best practice and staff. So, the knowledge management in this project is to transfer the knowledge from the person to the others and continuous management to create, share and adapt the knowledge. The leader from TCEN and Diabetes KM network from 4 regions of the Thailand was selected to be the core responsible person (Node). They were trained for the knowledge management, TCEN indicator and outcome mapping for building the network, planning and operating the project. The Node was then transferred the knowledge into their area and provided the knowledge management forum “Synergy between tacit and explicit knowledge for diabetes and hypertension patient” during Aug 03-04, 2009. Based on the output competency from 11 events of knowledge management market in each region, the working committee had a conclusion of 9 factors and classified into 5 levels that were used to evaluate and improve the potential of diabetes/hypertension care team in Thailand context. For TCEN indicator, it was increased from 17 to 20 indicators to accord with indicator of the National Health Security Office which was revised to an appropriate template of each the indicator. Other than the above activity, this project has published 2 books:- “Diabetes story: learning through practicing volume 2” and “Diabetes TCEN: Pointing, Setting the target and Developing”. The synergy tacit and explicit knowledge story was produced in CD and made the weblog: http://gotoknow.org/blog/dmcop to distribute the data, story and another summary from this project. Through a year of the project implementation by using the knowledge management tool, most of activities were conducted under the positive, friendly, respective atmosphere with appreciation of all participants of this project. This made the leader and the members of the network a good relationship and collaboration. It is confident that the network can be operated in a sustainable way.
Copyright ผลงานวิชาการเหล่านี้เป็นลิขสิทธิ์ของสถาบันวิจัยระบบสาธารณสุข หากมีการนำไปใช้อ้างอิง โปรดอ้างถึงสถาบันวิจัยระบบสาธารณสุข ในฐานะเจ้าของลิขสิทธิ์ตามพระราชบัญญัติสงวนลิขสิทธิ์สำหรับการนำงานวิจัยไปใช้ประโยชน์ในเชิงพาณิชย์
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