Claim Behaviors among Insured Persons under Social Security Act’s Article 40 with Occupations in Transportation: An Analysis of Social Security Office’s Administrative Data between 2018–2020

สายชล คล้อยเอี่ยม; Saichon Kloyiam; พิสิฐ ศรีรัตนวงศ์; Phisit Srirattanawong;
Date: 2565-12
Abstract
The present study’s objective was to investigate the claim behaviors of the insured persons under Social Security Act’s Article 40 who had transportation related occupations. This would provide lessons for other platform workers being prevalent during COVID-19 pandemic who chose to register under Social Security Act’s Article 40. The Social Security Office’s administrative database between 2018–2020 provided a total of 417,135 insured persons for analysis. Descriptive statistics of number, percentage, mean, and standard deviation were presented to reflect insured persons’ claim frequencies, benefits and averaged days from registration dates to first claim dates by benefits. The analysis showed that 4.1 percent of insured persons submitted claims. The average duration from the registration dates to the first claim dates exceeded a year. The most benefit claims came from the sickness benefit. The highest rate of denied claims came from the disability benefit. Developing effective communication strategies for platform workers should consider potential claimants and their needs as found by this study.
Copyright ผลงานวิชาการเหล่านี้เป็นลิขสิทธิ์ของสถาบันวิจัยระบบสาธารณสุข หากมีการนำไปใช้อ้างอิง โปรดอ้างถึงสถาบันวิจัยระบบสาธารณสุข ในฐานะเจ้าของลิขสิทธิ์ตามพระราชบัญญัติสงวนลิขสิทธิ์สำหรับการนำงานวิจัยไปใช้ประโยชน์ในเชิงพาณิชย์
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