Abstract
This research was conducted to determine the relationship between job satisfaction, organizational
commitments and the intention to quit among Thai pharmacists, and to compare the influence of latent
variables in the model between pharmacists working in government service and private organizations. A
literature review was carried out in order to develop the assumption model. The study population comprised
pharmacists whose names were retrieved from the Pharmacy Council documentary system and
who had worked as a professional pharmacist for either the government service or private organizations.
The questionnaires, Cronbach alpha 0.63 - 0.94, covered individual dimensions, job satisfaction, organizational
commitment and intention to quit. A total of 542 pharmacists completed the questionnaires. Descriptive
statistics were used to analyze the data collected and t-test was used to compare the average
means. The LISREL program (version 8.72) was used for model testing and multi-group analysis. It was
found that the pharmacists who worked for private organizations had a higher level of job satisfaction and organizational commitment. The relationship model consisted of individual factors, job satisfaction,
organizational commitment and intention to quit; organizational commitment showed the highest correlation
with the intention to quit. The model accounted for 45.0 percent of the variance in intention to quit
and there was invariance across groups.
