Abstract
This study was aimed at exploring satisfaction with health education about health promotion among 324 patients attending the outpatient department, King Chulalongkorn Memorial Hospital in the period from January to April 2006. The majority of them (63.6%) were women, whose education levels were lower than diploma in 50.3 percent; 6.0 percent had qualifications higher than bachelor’s degree. Their occupations were housewives and laborers in 33.9 and 26.8 percent, respectively. The reasons for the visit were annual check-up in 67.5 percent and follow-up appointment in 17.3 percent. The reasons for choice in attending this hospital were knowledge of its good service and the expertise of physicians and nurses (82.1%) and of its up-to-date medical equipment (48.4%). The study disclosed that television was the most influential medium (77.8%) and newspapers (48.5%).
Regarding satisfaction with the health education given, patients were most impressively satisfied with the health educators’ suggestions (79.4%), simple terms used in communication (73%) and patients’ self study of the documents and leaflets provided (30%). Another indication of satisfaction was that most patients were willing to recommend acquaintances to visit this hospital (93.8%). There were no associations of satisfaction for health education as such between health promotion and personal factors (sex, age, educational level, and occupation).
