Abstract
This action research aimed to develop and evaluate the emergency medical service (EMS) in the local government administration Ban Tad subdistrict, Udon Thani province. The research was conducted during December 2021 - June 2022. Three target groups included: 1) 34 participants in academic group; 2) 23 participants of the local government administration; and 3) 388 people of Ban Tad subdistrict municipality. Three research processes were conducted: 1) exploration of the EMS problems; 2) development process; and 3) evaluation by using qualitative in-depth interview and focus group discussion. Data were analyzed descriptively by percentage, average, standard deviation, and by inferential independent t-test. It was found that the development of emergency medical service improved people’s knowledge on the EMS call center (before and after implementation p-value = 0.001). The EMS workforce’s time performance improved significantly after development (p-value < 0.05). The preparedness of resources for EMS operations improved from 96.4% to 99.4% after development. In conclusion, the Ban Tad local government EMS development success required indispensable cooperation from all parties.
