Abstract
This research encompassed two objectives: (1) to assess the competencies of the personnel of the
Chiang Mai Provincial Health Office and compare these acquired competencies with expected competencies of the organization; and (2) to compare results of competency assessment by self-assessment with the
results of assessment by peers, by heads of sections and by the Competency Assessment Committee. The
target group comprised personnel of the Chiang Mai Provincial Health Office. Respondents were recruited
by the accidental sampling method during the days that the Committee collected data (between October
1, 2006 and March 31, 2007). The research tool was the competency assessment form adapted from the
competency assessment guideline of the Public Sector Development Commission, which comprised eight
dimensions. Data were collected from 147 respondents (94.2 % of the total staff). Results showed that:
(1) in the deputy director group, the underdeveloped dimension was mentoring for personnel development; (2) in the assistant director group, heads of clusters and heads of sections/technical experts, the
underdeveloped dimensions were ethical issues, holistic thinking and proactive management; (3) in the
technical operator group, the underdeveloped dimension was proactive management; and (4) from the
overall competency scores, the self-assessment produced similar scores to those assess by the Committee.
These findings will be useful for formulating individual development plans.
